One of the most common mix-ups at Gatwick isn’t traffic or timing – it’s the terminal itself. North and South are separate buildings with their own forecourts, and getting it wrong when booking a taxi means your driver could be waiting in the wrong place entirely.
North Terminal or South Terminal – how to tell
Your terminal is printed on your boarding pass and booking confirmation, so it’s worth checking there first rather than guessing. As a rough guide, North Terminal is generally used by easyJet, Jet2, TUI and Norwegian, while South Terminal handles British Airways, Ryanair, Virgin Atlantic, and most long-haul carriers including Emirates, Qatar Airways, Delta and American Airlines. Airlines do occasionally shift terminals, so your boarding pass is always the reliable source.
Getting between the two
North and South Terminal are connected by a free inter-terminal shuttle that takes around 4 minutes. If you’ve told your driver the wrong terminal, this shuttle is how you’d reach the correct one – but it’s far simpler to confirm the right terminal at the time of booking.
Why this matters for your taxi
Each terminal has its own separate forecourt for drop-off and pickup. A driver told the wrong terminal will be waiting in a different building, and while our team can redirect if this happens, it’s an avoidable delay. When you book, we ask for your terminal explicitly, and double-checking it against your boarding pass takes a moment and avoids any confusion on the day.
What to have ready when booking
- Your terminal (North or South) – check your boarding pass or flight confirmation
- Your flight number, so we can track it
- Your destination address
- Passenger numbers and luggage details
Frequently asked questions
How do I know which Gatwick terminal I’m using?
Check your boarding pass or airline booking confirmation – it will state North or South Terminal clearly.
What if I land at the wrong terminal for my taxi booking?
Call us straight away and we’ll redirect your driver – the free inter-terminal shuttle takes around 4 minutes if you need to move between terminals yourself.
Do North and South Terminal have different taxi pricing?
Any difference is minor and reflected in your fixed quote, not added separately on the day.
Which airlines use which terminal?
Broadly, North Terminal serves easyJet, Jet2, TUI and Norwegian, while South Terminal serves British Airways, Ryanair, Virgin Atlantic and most long-haul carriers – but always confirm against your own boarding pass, since this can change.
Related pages
See our Gatwick to Central London taxi guide, our Gatwick taxi prices guide, or the full vehicle fleet.
Book your Gatwick taxi
Get an instant quote online, or call us to book – just confirm your terminal from your boarding pass first.