Gatwick’s two terminals are a fair walk apart, connected by a shuttle, and it’s easy to lose a few minutes working out where to go after a long flight. A meet and greet service means your driver is already inside the arrivals hall, holding a board with your name, so you’re not the one figuring it out.
What meet and greet actually means
Rather than a driver waiting outside, or you hunting for a car in a crowded forecourt, your driver waits inside the arrivals hall of your specific terminal – North or South – holding a name board and ready to help with luggage.
How it works with your flight
- You give us your flight number and terminal when booking.
- We track your flight, so an early or delayed landing adjusts your pickup time automatically.
- Your driver is in the correct terminal’s arrivals hall, holding your name board.
- After baggage claim and customs, you look for your name and you’re on your way.
Why the terminal matters at Gatwick
Gatwick’s North and South Terminals are separate buildings, linked by a free shuttle that takes a few minutes. Getting your terminal right when booking means your driver is waiting in the right building from the start, not scrambling to reach you after you’ve already landed at the other one.
Who this suits best
- First-time visitors unfamiliar with Gatwick’s layout
- Families travelling with children or plenty of luggage
- Business travellers who’d rather get straight into the car
- Anyone travelling alone who’d prefer assistance after a long flight
- Late-night or early-morning arrivals
What to have ready when booking
- Your flight number and terminal (North or South)
- Your name, as it should appear on the board
- Destination address
- Passenger numbers and luggage details
Frequently asked questions
Does meet and greet cost extra?
It’s included as standard with our Gatwick transfers – just let us know when requesting your quote.
What if I land at the wrong terminal by mistake, or my gate changes?
You’ll have a direct contact number, so you can call if anything about your arrival changes.
Does this work for delayed flights?
Yes – since we track your flight, meet and greet adjusts automatically if your arrival time changes.
Related pages
See our Gatwick to Central London taxi guide, our Gatwick taxi prices guide, or the full vehicle fleet.
Book your Gatwick meet and greet transfer
Get an instant quote online, or call us to arrange your Gatwick meet and greet pickup.