Heathrow Airport has four active terminals — Terminal 2, Terminal 3, Terminal 4, and Terminal 5 — each with its own dedicated set-down and pickup areas. Knowing which terminal you’re flying from makes booking your taxi transfer quick and accurate, and helps your driver meet you at exactly the right spot.
Heathrow Terminals at a Glance
- Terminal 2 — home to Star Alliance airlines including United, Air Canada, and Lufthansa
- Terminal 3 — used by airlines including Virgin Atlantic, Emirates, and American Airlines
- Terminal 4 — used by airlines including Air France, KLM, and Kenya Airways
- Terminal 5 — the dedicated British Airways and Iberia terminal
Finding Your Terminal
Your airline booking confirmation or boarding pass will state your departure or arrival terminal. If you’re unsure, check with your airline directly before travel, since terminals are occasionally reassigned for specific flights or schedule changes.
Taxi Pickup at Each Terminal
When you book with Airports Taxi UK, simply confirm your terminal number and flight details, and your driver will meet you at the correct pickup point — whether that’s inside the terminal for meet-and-greet, or at the designated pickup bay just outside arrivals.
Moving Between Terminals
Heathrow provides a free inter-terminal transfer service (train and bus) for connecting passengers with onward flights from a different terminal. If you need a taxi to or from a specific terminal rather than a connecting flight, let us know when booking so your driver goes to the right location.
Why Book With Us
- Fixed fares agreed before you travel
- Free flight monitoring, so your driver adjusts to delays automatically
- Meet-and-greet available at every terminal
- 24/7 availability, including early mornings and late nights
Frequently Asked Questions
How do I know which Heathrow terminal I need?
Check your airline booking confirmation or boarding pass, which will state your departure or arrival terminal for that specific flight.
Will my driver know which terminal to collect me from?
Yes, we ask for your terminal and flight number when booking so your driver goes to the correct pickup point automatically.
What if my flight is delayed?
We monitor your flight and automatically adjust your pickup time at no extra cost, whether you’re early or delayed.
Can I book a taxi between two Heathrow terminals?
Yes, though Heathrow’s free inter-terminal transfer is usually quicker for connecting flights — a taxi is best if you’re leaving the airport entirely.
Getting to and from Each Terminal
Heathrow’s terminals are connected by road via the Heathrow perimeter road and by the free inter-terminal transfer for connecting passengers, but for taxi pickups and drop-offs, each terminal has its own dedicated set-down and pickup area, clearly signposted from the terminal building.
Peak Times and Planning Ahead
Heathrow is one of the busiest airports in the world, and traffic on approach roads can build significantly during peak travel periods, school holidays, and rush hour. We recommend building in extra time when travelling to the airport during these periods, and our drivers monitor live traffic conditions to choose the most reliable route on the day.
Long-Stay Parking and Drop-Off Alternatives
If you’re being dropped off rather than parking, our door-to-door service takes you directly to your terminal’s designated drop-off point, avoiding the need to use a park-and-ride or long-stay car park shuttle.
Booking Your Heathrow Transfer
Whichever terminal you’re using, book online with your flight number and terminal to hand, and we’ll confirm your fixed price and pickup details straight away. Both departures and arrivals are covered, 24 hours a day.
Cancellations & Changes
Plans change, so we offer free cancellation up to a reasonable notice period before your pickup time, and you can amend your booking online or by contacting our team directly at no extra charge in most cases.
Reviews & Trust
We ask every passenger for feedback after their journey and only publish genuine reviews from verified customers. You can read our latest, unedited customer reviews on our Google Business Profile before you book with us for your Heathrow transfer.
Accessibility at Heathrow
All four Heathrow terminals offer accessible pickup and drop-off points close to the terminal entrance. If you require a wheelchair-accessible vehicle or additional assistance, let us know when booking so we can arrange the right vehicle in advance.
Can I request a wheelchair-accessible vehicle?
Yes, wheelchair-accessible vehicles can be booked for any Heathrow terminal with advance notice — please specify this when making your booking.
A Brief History of Heathrow’s Terminals
Heathrow has evolved considerably over the decades, with older terminal buildings replaced or repurposed as the airport has grown. Terminal 5 and the current Terminal 2 (“The Queen’s Terminal”) are both relatively modern rebuilds, which is why signage and facilities can differ noticeably between terminals.
Facilities to Know About at Each Terminal
Each terminal has its own security search area, shops, and lounges, so allow extra time if you need to pass through security separately from where you were dropped off. Families and travellers with reduced mobility can request assistance at any terminal by contacting their airline in advance.
Driving to Heathrow vs Booking a Transfer
Self-driving to Heathrow means factoring in long-stay parking costs and a shuttle bus or walk to the terminal, whereas a pre-booked taxi drops you directly at your terminal’s entrance, with no parking to arrange or pay for either end of your trip.
Checking Your Flight Status
Alongside our own flight monitoring, Heathrow’s official site and most airline apps show live departure and arrival boards by terminal, which can be useful for checking gate information once you’re inside, in addition to the pickup adjustments we make automatically on our end.